Shipping and Returns
How long does my order take to ship?
Orders will be processed and shipped according to inventory availability and order sequence.
Actual delivery times vary depending on logistics and shipping services in different countries or regions.
Estimated shipping times:
Asia: approximately 5–10 business days
Europe & North America: approximately 7–15 business days
Other regions: approximately 10–20 business days
Delivery times may be extended due to customs inspections, holidays, weather conditions, or peak shipping seasons.
Do you offer international shipping?
Yes.
What is your return policy?
If you receive a product with:
serious damage,
printing defects,
or incorrect shipment,
please contact customer service within 7 days of receiving the order and provide:
your order number,
product photos,
and a description of the issue.
After confirmation, we will assist with a replacement or refund.
Returns or exchanges will not be accepted under the following conditions:
products that have been used, colored, or written on,
return requests based on personal preference,
damage caused by improper handling or storage,